Returns & Refunds

We want you to be satisfied with your purchase. If you receive an eligible product that you would like to return, please contact us within the applicable return period.

Return Period

Eligible products must be returned within the applicable return period.

7 days from the date of delivery

Our Return Policy

Customers may request a return within 7 days of receiving an eligible order. To initiate a return, contact our support team and provide your order details together with the reason for the return. Once the returned product has been received and inspected, we will determine whether it qualifies for a return or refund. Approved refunds will be processed using the applicable payment method or another agreed method.

Return Conditions

Please make sure your return meets the following conditions.

• The product must be unused and in good condition. • The product should be returned in its original packaging where applicable. • All accessories, manuals, tags, and other supplied items should be included. • Proof of purchase may be required. • Products damaged through misuse may not qualify for a return. • Certain products may be excluded from returns for hygiene, safety, or other applicable reasons. • Refunds are subject to successful inspection and approval.

Need help with a return?

If you have questions about returning a product, eligibility, refunds, or an existing order, our support team is ready to help.

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