Privacy Policy

1. INFORMATION WE COLLECT

We may collect information that customers provide when creating an account, placing an order, contacting support, or using our website. This may include names, contact information, delivery details, order information, and other information necessary to provide our services.

2. HOW WE USE INFORMATION

Customer information may be used to process orders, arrange delivery, provide customer support, communicate about orders, improve our services, prevent fraud, and comply with applicable legal obligations.

3. PAYMENT INFORMATION

Payment transactions may be processed through third-party payment providers. We may receive transaction-related information required to confirm and reconcile payments, but payment providers may separately process payment information according to their own policies.

4. INFORMATION SHARING

We may share relevant information with service providers that help us operate our ecommerce services, such as delivery providers, payment processors, technology providers, and customer support services. We do not share information except where reasonably necessary for business operations, legal compliance, or other permitted purposes.

5. DATA SECURITY

We take reasonable technical and organizational measures to protect customer information against unauthorized access, loss, misuse, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

6. DATA RETENTION

We retain customer information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

7. CUSTOMER RIGHTS

Depending on applicable law, customers may have rights relating to their personal information, including rights to request access, correction, or other appropriate action regarding their information.

8. THIRD-PARTY SERVICES

Our website may use third-party services for payments, analytics, communications, hosting, delivery, or other operational purposes. These providers may process information according to their own privacy policies.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page together with an updated revision date.

10. CONTACT

If you have questions about this Privacy Policy or how your information is handled, please contact us using the contact details provided on our Contact Us page.