Delivery

Delivery Information

We work to get your order to you quickly and conveniently. Delivery times and charges may vary depending on your location and order size.

How Delivery Works

Once your order has been confirmed and payment verified, our team will prepare it for dispatch. You will receive order updates as your order moves through the fulfillment process. Delivery is made to the address provided during checkout.

Delivery Areas

Areas where our delivery service is currently available.

Nairobi CBD Westlands Kilimani Lavington Kileleshwa Parklands South B South C Embakasi Other areas within Nairobi and surrounding locations may be available depending on the order.

Delivery Times

Estimated delivery times for your order.

Same-day delivery: Orders placed before 2:00 PM may qualify for same-day delivery within selected areas. Next-day delivery: Orders placed after the same-day cutoff are normally delivered the following business day. Delivery times may be affected by traffic, weather, public holidays, or other circumstances beyond our control.

Delivery Charges

Delivery fees depend on your location and order.

Nairobi CBD: KES 200 Other Nairobi areas: From KES 300 Orders above KES 5,000: Free delivery within selected areas. The applicable delivery charge will be confirmed during checkout before the order is completed.

Need help with your delivery?

If you have questions about delivery areas, delivery times, charges, or an existing order, our support team is ready to help.

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